Frequently asked questions (FAQ)

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Glink for Android™

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Keyboard

• How do I map a physical key to a function key or macro?

• Can I record a macro and map it to a key?

• Can I map long-press of a physical key to a function or macro?

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Toolbar

• What is the Glink Toolbar area?

• Can I customize the Glink Toolbar area?

• How can I add a new toolbar row?

• How can I add a new toolbar button?

• How can I remove or move a toolbar button?

• How can I create my own Toolbars from a MDM?

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Screen

• How can I zoom in and out?

• How can I change the font size?

• My server application use only the upper/left part of the screen, what is the best Glink setting for this situation?

• What are screen hotspots and what kind of text on the screen can be made into hotspots?

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Activation/Deactivation/Reactivation

• How to activate and deactivate Glink?

• Why must the device be connected to the Internet during Activation/Deactivation?

• How can I move a license from one device to another?

• What is the Glink Device Id and why must I Deactivate my license before I do a factory reset and reactivate after the reset?

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Communication with the server

• How can I automatically log on to my server when I start Glink?

• How can I keep my Glink session alive?

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Export and Import Glink configuration and debug trace

• How can I collect and export a Glink debug trace?

• How can I export and import a Glink configuration file?

• How to put a configuration file in /enterprise/usr on Zebra devices?

• How to put a configuration file in /enterprise/usr on Point Mobile devices?

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Barcode reader setup

• Why should I setup the Android device for delivery of scanned barcode to Glink using device specific configuration?

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MDM configuration

• How can I create my own Toolbars from a MDM?

• How can I distribute a Glink configuration from a MDM?

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Other topics

• Glink now have access to Wi-Fi mac address and Serial number on devices with Android 11 and newer

• How can I give Glink permission to acquire the Wi-Fi mac address and Serial number on Zebra devices?

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